How to Use a Knowledge Base to Grow Your Social Presence
By Robin Singh
I can’t think of a day when I didn’t check my Facebook, let alone the other social channels like Twitter, Instagram, SnapChat and what not. Social media is not a trend anymore, it has become a habit and a way of life. If we analyze the involvement of social media in our day to day lives, you’ll see that even our conversations have multiple references of it.
“Did you check that article on Facebook?”
“I met this gorgeous woman on Instagram”
There are several more instances when we mention social media in our day to day conversations. It has taken people by storm and now, when we meet somebody who isn’t on social media, we start judging them.
According to the statistics by SimilarWeb, the following are the ten websites and apps with the most web traffic:
As shown above in the images, Facebook tops the chart with Instagram, Twitter, Whatsapp and Snapchat also taking their places in the top 10. This makes it pretty obvious that social media is the greatest stage on virtual web.
So, when it comes to businesses, social media should be a key channel in terms of marketing and engaging audience. Most businesses, whether product or service, have FAQ and help pages for their users. The typical tool to create such help sites is a 5 Ways Social Media Visuals Can Take Your Brand from Good to Great
The post How to Use a Knowledge Base to Grow Your Social Presence appeared first on GetResponse Blog – Online Marketing Tips.
Read more here:: http://blog.getresponse.com/feed