Hello, 911? This is the New Social Media Manager

By Sara-Ruth Wolkiewicz

How Social Media Monitoring Can Generate Leads

There are many emergencies that happen in our careers, but nothing stings more than a Social Media manager’s vibrating phone on a Saturday night. Even though your job may be 9-5 Monday to Friday, people have access to your product AND your social media accounts 24/7.

As a Social Media Manager (or anyone working in social media) you might face a crisis or two. Don’t worry, we’ve all been there, which is why we all know the importance of a well-prepared emergency plan – no matter the situation.

Most companies with have an emergency social media plan in place, but what if you’re just starting out, never thought of having a plan in place, and a crisis is brewing on your own turf? There are a couple things to keep in mind if you’re an emergency newbie.

Do I call 911?

When you see the number of tweets, retweets, Facebook comments, or LinkedIn comments rise – don’t panic. A great example of a buzz that won’t turn into a crisis is Apple. With new products coming out, every product gets a more or less innovative change. How Social Media Monitoring Can Generate Leads

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  • The post Hello, 911? This is the New Social Media Manager appeared first on GetResponse Blog – Online Marketing Tips.

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