5 Strategies to Help You Retain Customers

By John Waldron

Social Customer Service Trends to Watch

You’ve got a great business and new customers are signing up all the time. Boom! You’re in the money and things are looking good for the long run.

Not so fast…

While of course new customer acquisition is important, keeping your existing customers happy is the key to long-term success.

There are two main reasons for this.

First, customer acquisition is an expensive process. Indeed, Social Customer Service Trends to Watch

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